Privacy Policy

The name, contact details (WhatsApp / WeChat / phone / email) and any health-related information you choose to describe when you use our message form, self-check or live chat.

Only to reply to your enquiry, arrange service, provide product and usage information, and follow up where necessary. We do not sell your personal data or use it for unrelated marketing.

Your information is stored on servers we operate ourselves and is used only to reply to your enquiry, arrange service and follow up; chat and order records are kept until you ask us to delete them.

We use access controls, HTTPS encryption and regular backups, and we do not share your personal data with third parties except where the law requires it.

We delete the information once the purpose is fulfilled, or when you ask us to.

You may ask to access, correct or delete the personal data we hold about you, and you may withdraw your consent at any time.

Reach us through any of the channels on the Contact page, or simply tell your advisor; we respond to requests within 30 days.

This site uses essential cookies to remember your language choice and whether you have entered the site, and records anonymous usage information (such as page views and referral source) to understand how the site is used. It is not used to identify you personally.

You can clear these cookies in your browser at any time without affecting browsing or the live chat.